Delete Your Account

1. Who We Are

Kumawat Business Mart (KB Mart / KB-MART) is a digital business discovery and enquiry platform operated and managed under Webi Boost India. This page applies to accounts on the KB Mart Android app and the website kumawatbmart.com, including customer (user) accounts and business owner accounts.

2. What Account Deletion Means

1. Your KB Mart account is permanently closed and you will be logged out on all devices.
2. Your profile and personal account data are deleted or anonymised, as described in section 6.
3. For business owner accounts, your business listings are removed from public view.
4. Deletion cannot be undone. To use KB Mart again you will need to create a new account.
5. Unused coins, active plans or banner bookings are not refunded on deletion except as stated in our Refund & Cancellation Policy.

3. Request Deletion from the App

1. Open the KB Mart app and log in to the account you want to delete.
2. Go to Profile → Settings → Delete Account.
3. Confirm your request. Our team will verify it and complete the deletion as described below.

If you do not see the Delete Account option, update the app to the latest version from Google Play, or use the website request form below.

4. Request Deletion from the Website

If you cannot access the app, submit the account deletion request form on this page, or contact us using the details in section 9. You do not need to log in to submit a request.

5. Information Required and Identity Verification

1. Your registered mobile number and an email address where we can contact you.
2. To protect your account, we verify that the request comes from the account holder before deleting anything, for example by contacting you on your registered mobile number or asking you to confirm details only the account holder would know.
3. Submitting a request does not immediately delete an account. Requests we cannot verify are not processed.
4. We never ask for your password or OTP by phone, email or chat.

6. Data That Is Deleted

After verification, we delete the following where applicable:

• User profile and account data, such as your name, mobile number, email address and profile photo.
• Login sessions and access tokens on all devices, and push notification tokens.
• Saved preferences, such as favourites, recently viewed businesses and saved location.
• Business enquiries and reviews you created, where legally possible. Enquiries already shared with businesses at your request may remain with those businesses under their own responsibility.
• For business owners: business listings, photos and listing content, subject to the retention rules below.

7. Data That May Be Retained

Some records may be kept after deletion where the law or legitimate security needs require it:

• Legally required transaction, payment, invoice, tax, fraud-prevention, audit or compliance records.
• Data required to resolve disputes, enforce our terms or protect the security of the platform and its users.

8. Processing Time

We aim to contact you to verify your request within 7 working days, and to complete deletion within 30 days of successful verification. Backup copies are overwritten in the normal backup cycle after that.

9. Support Contact